Last Updated: 18th December 2025
By booking a Mini Spa or Mini Spa+ session at High Hill Farm, you agree to the following terms and conditions.
Children and Supervision
Guests under 16 are not permitted to book or use Mini Spa or Mini Spa+ sessions.
Smoking
Smoking is permitted outdoors only.
Accepted payment methods
Payments are processed via Stripe.
Debit/credit cards, Apple Pay, and Google Pay are accepted.
Personal data is handled in accordance with our Privacy Policy.
Check-In and Check-out
Guests should arrive no earlier than 10 minutes before their allocated session.
Guests must vacate the spa facilities promptly at the end of their timeslot.
Cancellation Policy
Full refunds are available for cancellations made at least 24 hours before the scheduled session.
To cancel, email juststay@highhillfarm.co.uk with your booking details.
Cancellations made within 24 hours may be subject to partial or no refund.
6. Parking
Parking is available at the Just Relax Spa & Skin Clinic.
Farm machinery may pass slowly through the car park; guests must maintain a safe distance.
Access restrictions
Guests must remain in the Just Relax Spa building area before, during, and after their session.
Walking around the farm is not permitted during Mini Spa sessions.
Alchol
Alcohol must not be consumed before or during sessions.
High Hill Farm reserves the right to refuse entry to any guest suspected of alcohol consumption.
Mini Spa+ Treatments
Treatments will be allocated at check-in to manage timeslots efficiently.
Guests will be informed of their allocated treatments upon arrival.
Safety and Liability
Guests must use spa facilities responsibly.
High Hill Farm is not liable for injury, illness, or accidents resulting from misuse of facilities.
Guests with medical conditions (including pregnancy, heart conditions, diabetes, high/low blood pressure) should consult a healthcare professional before using the spa.
Guests are responsible for the safety of their party during their session.
11. Damaged and lost items
Guests authorise High Hill Farm to store their card securely via Stripe.
Charges may be applied for any loss or damage to spa property (e.g., robes, towels) incurred during the session.
All charges will reflect actual costs and will be supported with invoices or receipts.
12. Governing Law
These terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.